Refund policy

Returns, Exchanges, and Refunds

We accept returns within 30 days of delivery with prior authorization.

Return Authorization Required

Before sending anything back, you must email synergymetaphysicalshop@gmail.com to request return authorization. Returns sent without prior authorization may be refused.

Return Conditions

Unless we state otherwise in writing:

  • Items must be returned in the same condition they were received (unused, unaltered, and with any original packaging where applicable).

  • You are responsible for carefully packaging items for return shipment.

Refunds

  • Once your return is received and inspected, we will notify you of approval or rejection.

  • Approved refunds are issued back to the original payment method.

Shipping Costs

Return shipping costs are the customer’s responsibility unless the item arrived defective or damaged.