Refund policy
Returns, Exchanges, and Refunds
We accept returns within 30 days of delivery with prior authorization.
Return Authorization Required
Before sending anything back, you must email synergymetaphysicalshop@gmail.com to request return authorization. Returns sent without prior authorization may be refused.
Return Conditions
Unless we state otherwise in writing:
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Items must be returned in the same condition they were received (unused, unaltered, and with any original packaging where applicable).
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You are responsible for carefully packaging items for return shipment.
Refunds
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Once your return is received and inspected, we will notify you of approval or rejection.
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Approved refunds are issued back to the original payment method.
Shipping Costs
Return shipping costs are the customer’s responsibility unless the item arrived defective or damaged.