Shipping policy

Shipping, Delivery, and Pickup

  • Processing time: Processing times vary by item and season. Any processing/shipping estimates are not guarantees.

  • Shipping address: You are responsible for providing an accurate shipping address.

  • Delivery issues: Once a package is with the carrier, delivery timing and handling are outside our control.

  • Lost/damaged in transit: If your order arrives damaged or appears lost, contact us promptly so we can help you file a claim or explore options.

  • Local pickup (if offered): Pickup instructions and time windows will be provided at checkout or by email.